Shipping Term

WHEN WILL I RECEIVE MY ORDERS?

From the time you place your order to the day you receive your item/s, around 2-4 days for Expedited Shipping, approximately 7-15 days for Standard Shipping. In most cases, we have all products in stock if some products are out of stock, which may cause a delay in delivery.

Shipping Fee

Most of the orders are free for the Standard Shipping, but the free shipping policy is not eligible for some remote regions and small charges.  And we encourage you to order over USD50 to enjoy the free Expedited shipping service(US/CA only). You can easily estimate your shipping fee in your cart when you check out.

United States:

• Expedited Shipping (2-4 days transit time)
• Orders Over $69.00 ---- Free
• Orders Over $19.00 ---- $15
• Order Below $19.00 ---- $20
• Standard Shipping (10-15 days transit time)
• All ---- Free

United States-Remote Regions(Hawaii & Puerto Rico & Guam etc):

• Expedited Shipping (2-4 days transit time)
• Orders Over $99------Free
• Orders Over $69----$25
• Order Below $69----Free

North America(Canada & Mexico)

• Expedited Shipping (2-4 days transit time)
• Orders Over $69.00 ---- Free
• Order Below $50.00 ---- $15
• Standard Shipping (7-20 days transit time)
• All ---- Free

Central America

• Standard Shipping (7-20 days transit time)
• All ---- Free

South America

• Standard Shipping (7-20 days transit time)
• All ---- $10

Oceania

• Expedited Shipping (2-4 days transit time)
• Orders Over $94.00 ---- Free
• Order Below $94.00 ---- $10
• Standard Shipping (7-20 days transit time)
• All ---- Free

West Europe

• Expedited Shipping (2-4 days transit time)
• Orders Over $115.00 ---- Free
• Orders Over $50.00 ---- $10
• Order Below $50.00 ---- $15
• Standard Shipping (7-20 days transit time)
• All ---- Free

North Europe & South Europe

• Expedited Shipping (2-4 days transit time)
• All ---- $15

Singapore

• Expedited Shipping (2-4 days transit time)
• Orders Over $94.00 ---- Free
• Orders Over $19.00 ---- $13
• Order Below $19.00 ---- $18
• Standard Shipping (10-15 days transit time)
• All ---- Free

East Asia

• Expedited Shipping (2-4 days transit time)
• All -- $5

Asia

• Expedited Shipping (2-4 days transit time)
• All -- $18

TARIFF

We do not add any other hidden charges. The duty is various depending on your country's policy. Goods below USD800 won't need to go through formal customs procedures, speeding up deliveries into the US.

SHIPPING COURIERS

We use safe international couriers like DHL, TNT, or EMS to send items to you. Singapore Post Limited may ship some items. We choose the most appropriate courier to deliver items according to the destination countries. Shipping couriers are acknowledged to be under our choice. If clients have unique requirements regarding shipping couriers, don't hesitate to get in touch with service@promeed.com before placing your order.

Please notice that the shipping address in your order is the default address for us to ship items. If you need to make any changes to the shipping address, get in touch with service@promeed.com immediately.

LOCATIONS WE SHIP TO

All single items and large orders can be shipped worldwide to more than 200 countries.

We listed the major country below:

NORTH AMERICAEUROPEOCEANIAASIA

The United States , Germany , Australia Japan

The Canada the United Kingdom Saudi Arabia

France

You can easily estimate our shipping country in the cart when you check out.

North America & United Kindom

• United Kingdom, Canada, Mexico.

Central America

• Anguilla, Antigua & Barbuda, Aruba, Bahamas, Barbados, Belize, Bermuda, British Virgin Islands, Cayman Islands, Costa Rica, Curaçao, Dominica, Dominican Republic, El Salvador, Grenada, Guatemala, Haiti, Honduras, Jamaica, Martinique, Montserrat, Nicaragua, Panama, Sint Maarten, St. Barthélemy, St. Kitts & Nevis, St. Lucia, St. Pierre & Miquelon, St. Vincent & Grenadines, Trinidad & Tobago, Turks & Caicos Islands, U.S. Outlying Islands.

South America

• Argentina, Bolivia, Brazil, Caribbean Netherlands, Chile, Colombia, Ecuador, Falkland Islands, French Guiana, Guyana, Paraguay, Peru, Suriname, Uruguay, Venezuela.

Oceania

• Australia, New Zealand, Cook Islands, French Polynesia, Kiribati, Nauru, New Caledonia, Niue, Norfolk Island, Papua New Guinea, Pitcairn Islands, Samoa, Solomon Islands, Timor-Leste, Tokelau, Tonga, Tuvalu, Vanuatu, Wallis & Futuna.

West Europe

• Åland Islands, Albania, Andorra, Armenia, Austria, Belarus, Belgium, Bosnia & Herzegovina, Bulgaria, Cyprus, Czechia, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Guadeloupe, Guernsey, Ireland, Isle of Man, Italy, Jersey, Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Mayotte, Moldova, Monaco, Montenegro, Netherlands, North Macedonia, Poland, Romania, San Marino, Serbia, Slovakia, Slovenia, Spain, Svalbard & Jan Mayen, Turkey, Vatican City

North Europe & South Europe

• Israel, Philippines, Saudi Arabia, Croatia, Hungary, Iceland, Malta, Norway, Portugal, Switzerland, Ukraine.

East Asia

• Hong Kong SAR, Japan, Macao SAR, Mongolia, South Korea, Taiwan.

Asia

• Afghanistan, Azerbaijan, Bahrain, Bangladesh, Bhutan, British Indian Ocean Territory, Brunei, Cambodia, Christmas Island, Cocos (Keeling) Islands, India, Indonesia, Iraq, Jordan, Kazakhstan, Kuwait, Kyrgyzstan, Laos, Lebanon, Malaysia, Qatar, Russia, Sri Lanka, Tajikistan, Thailand, Turkmenistan, United Arab Emirates, Uzbekistan, Vietnam, Yemen